COVID-19 Communications and Planning

The Allegheny County Department of Human Services (DHS) is committed to sharing timely and accurate information so that our providers may plan to address the spread of COVID-19. We continue to monitor new developments and will provide guidance as the situation evolves.


Join Our Provider Briefing Call

We will be hosting a call for DHS providers to discuss rapidly changing information and planning. Providers who would like to participate can do so using the following:

Call-In Line for the Mon & Thur Briefing

Join Microsoft Teams Meeting

Monday and Thursday, 4:30 pm EST
+1-267-368-7515 (Toll)
Conference ID: 253 994 565#

For those who cannot make the call, we will post presentation materials and video recordings of the calls.


Please note: Information related to specific program areas can be found using the menu at the top of the page.

Guidance

Communication Protocol for COVID-19 Cases in DHS-Contracted Congregate and Residential Settings DRAFT (May 18, 2020)

Guidance for DHS Providers Conducting In-Person Business Operations During COVID-19 – Safety of Clients and Workers DRAFT (May 18, 2020)

Safe Haven Hotel and Family Healing Center Referral Process DRAFT (May 18, 2020)

Strategies to Support Clients During the COVID-19 Restrictions DRAFT  (May 18, 2020)

Guidance for Behavioral Health Residentially Based Care/Services, Youth Congregate Care, Emergency Shelters and other Housing Providers (April 13, 2020)

This set of documents was adapted from a document created by the New York State Office of Mental Health to provide guidance to various congregate, SRO, treatment and supportive housing providers. It also draws on guidance published by the NYC Health Department for Congregate Settings and the Centers for Disease Control and Prevention (CDC).   The content in these documents is based on the best information currently available and tailored to Allegheny County Department of Human Services’ (DHS) COVID-19 response plans. Visit the Allegheny County Health Department websitePennsylvania Department of Health website and Centers for Disease Control and Prevention (CDC) website.

View General Guidelines or select from the following documents for specific guidance about:

Guidance Related to Lost Revenue and Uncovered Expenses (April 9, 2020)

Guidelines for Reporting COVID-19 Illness or Exposure - Clients (April 1, 2020)

Guidelines for Reporting COVID-19 Illness of Exposure - Staff (April 1, 2020)


Operations

Free COVID-19 Testing Available at Community Health Clinics in Allegheny County (May 26, 2020)

Neighborland Survey (May 8, 2020)

COVID-19 Testing Locations in Allegheny County (May 3, 2020)

Temporary Health and Human Service Worker Platform (May 1, 2020)

  • DHS has developed a platform to connect providers to temporary workers in the event that full-time personnel is unavailable due to an emergency. Check Employment and Financial Assistance for information about training your Human Resources staff.

Supply Request Form: Global Links COVID-19 Southwest PA Request for Materials (April 22, 2020)

  • DHS is now partnering with Global Links for supply requests. Please see the Food and Supplies page for specifics

Operational Changes Tracker (April 15, 2020)

  • We continue to alter operations to meet the changing needs of Allegheny County residents. This dashboard tracks modifications to DHS providers' hours of operation and services delivered and can be filtered by provider name, service category, and type of service.

Tracking COVID-19 Provider Expenses Presentation (April 14, 2020)

Provider Exemption Letter (March 24, 2020)

  • This letter indicates that your agency is deemed an essential provider in support of the Allegheny County Department of Human Services. Please keep a copy of this letter available at your offices and share it with staff electronically so they can present it should they be stopped while driving.

Notes from Daily Briefings

COVID-19 Daily Provider Briefing Notes (May 28, 2020)

COVID-19 Daily Provider Briefing Notes (May 21, 2020)

COVID-19 Daily Provider Briefing Notes (May 18, 2020)

COVID-19 Daily Provider Briefing Notes (May 14, 2020)

COVID-19 Daily Provider Briefing Notes (May 11, 2020)

COVID-19 Daily Provider Briefing Notes (May 7, 2020)

COVID-19 Daily Provider Briefing Notes (May 4, 2020)

COVID-19 Daily Provider Briefing Notes (May 1, 2020)

COVID-19 Daily Provider Briefing Notes (April 29, 2020)

COVID-19 Daily Provider Briefing Notes (April 27, 2020)

COVID-19 Daily Provider Briefing Notes (April 24, 2020)

COVID-19 Daily Provider Briefing Notes (April 22, 2020)

COVID-19 Daily Provider Briefing Notes (April 20, 2020)

COVID-19 Daily Provider Briefing Notes (April 17, 2020)

COVID-19 Daily Provider Briefing Notes (April 15, 2020)

COVID-19 Daily Provider Briefing Notes (April 13, 2020)

COVID-19 Daily Provider Briefing Notes (April 10, 2020)

COVID-19 Daily Provider Briefing Notes (April 9, 2020)

COVID-19 Daily Provider Briefing Notes (April 8, 2020)

COVID-19 Daily Provider Briefing Notes (April 7, 2020)

COVID-19 Daily Provider Briefing Notes (April 6, 2020)

COVID-19 Daily Provider Briefing Notes (April 3, 2020)

COVID-19 Daily Provider Briefing Notes (April 2, 2020)

COVID-19 Daily Provider Briefing Notes (April 1, 2020)

COVID-19 Daily Provider Briefing Notes (March 31, 2020)

COVID-19 Daily Provider Briefing Notes (March 30, 2020)

COVID-19 Daily Provider Briefing Notes (March 27, 2020)

COVID-19 Daily Provider Briefing Notes (March 26, 2020)

COVID-19 Daily Provider Briefing Notes (March 25, 2020)

COVID-19 Daily Provider Briefing Notes (March 24, 2020)

COVID-19 Daily Provider Briefing Notes (March 23, 2020)


Daily Briefing Presentations

COVID-19 Daily Provider Briefing (May 28, 2020)

COVID-19 Daily Provider Briefing (May 21, 2020)

COVID-19 Daily Provider Briefing (May 18, 2020)

COVID-19 Daily Provider Briefing (May 14, 2020)

COVID-19 Daily Provider Briefing (May 11, 2020)

COVID-19 Daily Provider Briefing (May 7, 2020)

COVID-19 Daily Provider Briefing (May 4, 2020)

COVID-19 Daily Provider Briefing (May 1, 2020)

COVID-19 Daily Provider Briefing (April 29, 2020)

COVID-19 Daily Provider Briefing (April 27, 2020)

COVID-19 Daily Provider Briefing (April 24, 2020)

COVID-19 Daily Provider Briefing (April 22, 2020)

COVID-19 Daily Provider Briefing (April 20, 2020)

COVID-19 Daily Provider Briefing (April 17, 2020)

COVID-19 Daily Provider Briefing (April 15, 2020)

COVID-19 Daily Provider Briefing (April 13, 2020)

COVID-19 Daily Provider Briefing (April 10, 2020)

COVID-19 Daily Provider Briefing (April 9, 2020)

COVID-19 Daily Provider Briefing (April 8, 2020)

COVID-19 Daily Provider Briefing (April 7, 2020)

COVID-19 Daily Provider Briefing (April 6, 2020)

COVID-19 Daily Provider Briefing (April 3, 2020)

COVID-19 Daily Provider Briefing (April 2, 2020)

COVID-19 Daily Provider Briefing (April 1, 2020)

COVID-19 Daily Provider Briefing (March 31, 2020)

COVID-19 Daily Provider Briefing (March 30, 2020)

COVID-19 Daily Provider Briefing (March 27, 2020)

COVID-19 Daily Provider Briefing (March 26, 2020)

COVID-19 Daily Provider Briefing (March 25, 2020)

COVID-19 Daily Provider Briefing (March 24, 2020)

COVID-19 Daily Provider Briefing (March 23, 2020)

COVID-19 Daily Provider Briefing (March 21, 2020)

COVID-19 Daily Provider Briefing (March 20, 2020)

COVID-19 Daily Provider Briefing (March 19, 2020)

COVID-19 Daily Provider Briefing (March 18, 2020)

COVID-19 Daily Provider Briefing (March 17, 2020)

COVID-19 Daily Provider Briefing (March 16, 2020)


Audio of Daily Briefings

COVID-19 Daily Provider Briefing Audio (May 28, 2020)

COVID-19 Daily Provider Briefing Audio (May 21, 2020)

COVID-19 Daily Provider Briefing Audio (May 18, 2020)

COVID-19 Daily Provider Briefing Audio (May 14, 2020)

COVID-19 Daily Provider Briefing Audio (May 11, 2020)

COVID-19 Daily Provider Briefing Audio (May 7, 2020)

COVID-19 Daily Provider Briefing Audio (May 4, 2020)

COVID-19 Daily Provider Briefing Audio (May 1, 2020)

COVID-19 Daily Provider Briefing Audio (April 29, 2020)

COVID-19 Daily Provider Briefing Audio (April 27, 2020)

COVID-19 Daily Provider Briefing Audio (April 24, 2020)

COVID-19 Daily Provider Briefing Audio (April 22, 2020)

COVID-19 Daily Provider Briefing Audio (April 20, 2020)

COVID-19 Daily Provider Briefing Audio (April 17, 2020)

COVID-19 Daily Provider Briefing Audio (April 15, 2020)

COVID-19 Daily Provider Briefing Audio (April 13, 2020)

COVID-19 Daily Provider Briefing Audio (April 10, 2020)

COVID-19 Daily Provider Briefing Audio (April 9, 2020)

COVID-19 Daily Provider Briefing Audio (April 8, 2020)

COVID-19 Daily Provider Briefing Audio (April 7, 2020)

COVID-19 Daily Provider Briefing Audio (April 6, 2020)

COVID-19 Daily Provider Briefing Audio (April 3, 2020)

COVID-19 Daily Provider Briefing Audio (April 2, 2020)

COVID-19 Daily Provider Briefing Audio (April 1, 2020)

COVID-19 Daily Provider Briefing Audio (March 31, 2020)

COVID-19 Daily Provider Briefing Audio (March 30, 2020)

COVID-19 Daily Provider Briefing Audio (March 27, 2020)

COVID-19 Daily Provider Briefing Audio (March 26, 2020)

COVID-19 Daily Provider Briefing Audio (March 25, 2020)

COVID-19 Daily Provider Briefing Audio (March 24, 2020)

COVID-19 Daily Provider Briefing Audio (March 23, 2020)

COVID-19 Daily Provider Briefing Audio (March 20, 2020)

COVID-19 Daily Provider Briefing Audio (March 19, 2020)

COVID-19 Daily Provider Briefing Audio (March 18, 2020)

COVID-19 Daily Provider Briefing Audio (March 17, 2020)

COVID-19 Daily Provider Briefing Audio (March 16, 2020)


Audio of Foundations Briefings

COVID-19 Foundations Briefings Audio
Includes briefings for the following dates:
May 28, 2020
May 21, 2020
May 18, 2020

An up-to-date listing of all frequently asked questions are located on our COVID-19 FAQs page.

Equity and Inclusion

Allegheny County DHS Equity and Inclusion Community Listening Sessions (May 4, 2020)

Casa San Jose - Latino Resources and Welcome Center 

Cultural Orientation Resource Exchange (CORE) Resettlement Support Center

Immigrant Services and Connections

Resources for Non-English Speakers

Arabic

Chinese

Nepalese

Russian

Spanish

Swahili

For resources in other languages, please contact Adriana.Sanchez-Solis@AlleghenyCounty.US.

Centers for Disease Control and Prevention - Resources in Languages Other than English

Literacy Pittsburgh YouTube Channel - Resources for Non-English Speakers 


Intimate Partner Violence

Centers and Shelters

Resources


LGBTQ Resources

Hugh Lane Wellness Foundation


Veterans

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